Business Analyst
Company: City of Corvallis, OR
Location: Corvallis
Posted on: May 4, 2024
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Job Description:
Salary: $33.77 - $42.95 Hourly
Location : City of Corvallis, OR
Job Type: Full time regular employee
Job Number: 01207
Department: City Manager's Office
Opening Date: 05/01/2024
Closing Date: Continuous
Position Summary
Perform professional work and analysis to enhance business
practices and performance efficiency through process improvements
and automation in the organization. Support the City Manager's
Office in planning, developing, implementing, and evaluating
operations and services. Coordinate, analyze, and update processes
and improvement efforts; design and develop technical, statistical,
and progress reports. Provide support and coordinate with
departments and stakeholders to enhance the City's program and
service delivery. Supports operations of the Climate Action
Advisory Board and Imagine Corvallis Action Network. These tasks
are illustrative only and may include other related duties.
This position gets to collaborate with departments and staff across
the City to develop and implement projects and services. It
requires the ability to define and coordinate business processes
and requirements with stakeholders across a wide variety of service
areas and translate requirements between technical and
non-technical staff .
Full-time 40 hours per week
AFSCME-represented position
12-month probationary period
Must meet all qualifications and requirements as listed in the
Essential Functions
Provides analysis and support to improve the business processes,
practices, and performance efficiency of City operations and
organizational goals through process improvements and automation.
Supports Citywide participation, collaboration, and implementation
in designing and improving City services and cross departmental
innovation and continuous improvement efforts. Ensures
organizational goals, strategic objectives, and priorities are
incorporated in new processes, policies, and technologies.
Works across the organization and with departments to identify
performance indicators and metrics to implement effective and
efficient tracking, reporting, and analysis. Assists in developing
systems, procedures, and reports for implementation.
Assists in the development and preparation of project proposals to
implement new systems and/or operational changes including
cost/benefit analysis and estimated fiscal and organizational
impact. Develops business requirements, design specifications, and
documentation for technical solutions. Coordinates with vendors and
potential vendors to schedule demos and obtain pricing and service
and product specification information.
Assists and facilitates the work of project teams by providing
project management including identifying major project milestones,
timelines, phases, and elements. Monitors project progress by
tracking activity, resolving problems, publishing progress reports,
and recommending corrective actions.
Identifies business requirements, goals, and objectives with
internal customers using interviews, surveys, process and workflow
analysis, and stakeholder discussions.
Identifies problems and researches and recommends solutions related
to implementation of systems or operations. Assists with
identifying and resolving issues between disparate technology
systems and business processes.
Provides initial administration of new reporting and analytical
software modules in assigned projects to develop reports, metrics,
and tracking tools. Ensures and supports data integrity, tests and
implements enhancements, responds to staff data requests, and
monitors department needs.
Tracks and documents changes for functional and business
specifications; writes detailed procedures for use in training and
process documentation.
Works with both technical and non-technical staff to scope and
define business requirements and use cases during continuous
improvement projects.
Identifies and engages with organization-wide staff, technology,
and operations impacted by project decisions and
implementations.
Facilitates and participates in internal conversations to identify
opportunities and priorities for City policy and operational
development and improvements.
Conducts formal and informal research and analysis projects as
directed for the City Manager's Office.
Drafts, develops, and reviews reports, policies, planning
documents, ordinances, and other materials and communications for a
variety of internal and external audiences such as staff,
stakeholder groups, advisory bodies, City Council, and the
public.
Consults with the Public Information Officer on communication plans
and materials for public facing outcomes of projects and with the
Sustainability Coordinator to ensure sustainable practices and
policy goals are incorporated to projects and work
Provides staff support to assigned advisory bodies including boards
and task forces, primarily but not limited to Imagine Corvallis
Action Network and Climate Action Advisory Board. Facilitates
advisory body, public, and/or internal conversations to analyze
priorities, objectives, and impacts for City policy development and
implementation. Coordinates staff input, reviews, and City Council
processes for advisory body meetings and work.
Maintains working knowledge of IAP2 framework for public process
development to be able to lead or assist departments or advisory
bodies with public process and engagement planning.
Acts ethically and honestly; applies ethical standards of behavior
to daily work activities and interactions. Builds confidence in the
City through own actions.
Conforms with all safety rules and performs work is a safe
manner.
Delivers excellent customer service to diverse audiences.
Maintains effective work relationships.
Adheres with all City and Department policies.
Arrives to work, meetings, and other work-related functions on time
and maintains regular job attendance.
Qualifications and Skills
Education and Experience
Associates degree in a relevant field of study providing the
knowledge, skills, and abilities to perform the essential functions
of the position. Bachelor's degree in a relevant field of study
preferred.
Three years of position-related work experience of
professional-level continuous improvement, program development,
project management, and/or research and analysis experience in a
similar position and/or performing similar tasks.
Knowledge, Skills and Abilities
Ability to communicate complex information, processes, and policies
effectively with technicians and non-technicians. Skill and ability
to provide direction and training to team members and other
stakeholders to effectively coordinate activities with other
departments, outside agencies, and the public.
Ability to prioritize and manage high priority requests and
projects. Ability to research, test, problem solve and manage
multiple assignments, and meet deadlines.
Ability to get along well with co-workers and maintain effective
working relationships; ability to promote a culture of teamwork and
collaboration.
Thorough knowledge and understanding of processes related to
municipal services, and the ability to apply this knowledge to
implementing new processes, system improvements, and organizational
best practices.
Ability to facilitate meetings and consultations regarding business
needs and objectives, use cases, current operational procedures,
input and output requirements, and levels of system access.
Ability to facilitate, present, and participate in public
meetings.
Ability to develop reports and write technical documentation,
specifications, and procedures for a variety of audiences and
purposes and to provide end user training and resources.
Ability to maintain confidentiality and exercise discretion and
judgment in dealing with sensitive or confidential information.
Special Requirements
Experience, training and/or knowledge in one or multiple of the
following areas preferred: Project management, human-centered
design, continuous improvement processes, data analysis and
presentation, performance measurement and tracking, information
systems, information design, SQL, Power BI, or other reporting or
analytic tools, International Association for Public Participation
framework, or public policy.
Demonstrable commitment to sustainability.
Demonstrable commitment to promoting and enhancing equity,
diversity and inclusion.
Ability to incorporate sustainability and equity, diversity and
inclusion values into position responsibilities, new projects,
programs, and existing services.
The individual shall not pose a direct threat to the health or
safety of the individual or others in the workplace.
Ability to pass a pre-employment background and/or criminal history
check.
How to Apply
Qualified applicants must submit an online application located on
the (click on "Apply" above). Position is open until filled with
first review of applications on May 31, 2024. Applicants are
encouraged to include a cover letter and resume with the online
application; however, resumes will not be accepted in lieu of a
completed online application. Late or incomplete applications will
not be accepted/considered.
An Affirmative Action/Equal Opportunity Employer in Compliance with
ADA.
The City of Corvallis offers a comprehensive benefits package to
employees and eligible dependents.
This position is represented by the
Keywords: City of Corvallis, OR, Corvallis , Business Analyst, Professions , Corvallis, Oregon
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