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Guest Services - Oregon State University

Company: BEST Crowd Management
Location: Corvallis
Posted on: May 28, 2023

Job Description:

Job Title: Oregon State University- Guest ServicesCompany: BEST Crowd ManagementLocation: Oregon State UniversityPay: $ 13.50/ hrJob Type: Part-timeSummary:Join the dynamic and customer-focused team at Best Crowd Management as a Guest Services Staff member. As a part of our Guest Services team, you will play a crucial role in providing exceptional service and creating memorable experiences for event attendees. We are seeking enthusiastic, reliable individuals who are passionate about delivering outstanding customer service.Responsibilities:

  • Provide outstanding customer service by warmly welcoming and assisting event attendees withtheir needs.
    • Assist with event set-up, including arranging equipment, placing signage, and other tasks asassigned.
      • Monitor event areas to ensure cleanliness, organization, and compliance with venue policies.
      • Answer questions and provide information about the event, facilities, and amenities to guests.
      • Guide and direct guests to appropriate locations, such as seating areas, restrooms, concessionstands, and exits.
        • Address guest inquiries, complaints, or issues promptly and professionally.
        • Collaborate with event staff, vendors, and team members to ensure smooth event operations.
        • Assist with crowd management, when necessary, to ensure a safe and enjoyable experience forall attendees.
          • Adhere to company policies, procedures, and guidelines to maintain a high standard ofprofessionalism and service excellence.Requirements:
            • Be at least 18 years old (age requirements may vary depending on local regulations).
            • Hold a high school diploma or equivalent (some college education is preferred).
            • Previous experience in customer service, hospitality, or event-related roles is advantageous.
            • Excellent communication and interpersonal skills to interact effectively with diverse individuals.
            • Strong problem-solving abilities and the capacity to remain calm and professional in high-pressure situations.
              • Flexibility to work evenings, weekends, and holidays based on event schedules.
              • Physical stamina to stand, walk, and engage in physical activities for extended periods.
              • Demonstrated reliability, punctuality, and a strong work ethic.Benefits:
                • Enjoy competitive pay based on your experience and qualifications.
                • Take advantage of opportunities for career growth and advancement within the company.
                • Enhance your skills and knowledge through training and development programs.
                • Benefit from flexible scheduling options to accommodate your personal needs.
                • Be part of a positive and supportive work environment that values diversity and inclusion.Note: At BEST Crowd Management, we believe in equal opportunities for all applicants and employees.We highly appreciate the contributions and perspectives that each individual brings to our team.

Keywords: BEST Crowd Management, Corvallis , Guest Services - Oregon State University, Hospitality & Tourism , Corvallis, Oregon

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