6650 SW Redwood Lane
Portland, OR 97224
Business Development/Sales Corvallis, Oregon
POSITION SUMMARY: The position of Director, Sales Support (DSS)
will be responsible for implementation and continuous evolution of
processes, policies and procedures, and activities associated with
the front-end of the sales cycle (i.e., the period prior to
contract execution and work delivery). These processes will capture
and track commercial endeavors from the time that suspected
opportunities are identified, subsequent qualification of the
commercial potential, sales efforts to develop the potential
opportunity, proposal development (and all the associated costing,
pricing, and strategic offerings), contract negotiation, contract
execution, order entry, and hand-off to contract delivery personnel
or organizations for performance. Post-award through project
closure, the DSS will lead or support as appropriate business
development efforts to monitor contract schedule, financial, and
technical performance on behalf of the customer account
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Maintain commercial processes task flow and architecture.
Construct, implement, and update as necessary commercial
processes, policies, and procedures.
Lead proposal development efforts as proposal manager for
NuScale offerings to provide goods and services.
Coordinate the preparation of responses from technical and
business operations of the company to Requests for Information and
other similar activities.
Support, and at times, lead negotiations and closure of NuScale
contracts in which NuScale is the vendor / provider of goods and
services (i.e., not for contracts where NuScale is the
In collaboration with the Sales Team, develop / provide
information (e.g., presentations, answers to customer questions,
etc.) needed to support sales activities.
Coordinate with a variety of organizational units in the
organization especially Finance, Legal, Project Management,
Accounts Receivable, and production organizations for the purpose
of conducting activities and plans potentially affecting commercial
Participate on project teams for revenue generating projects;
assist in project planning, monitoring, and recovery strategies for
adverse trends in schedule, financial, and technical
Specify metrics required by the Sales organization for project
monitoring; receive and analyze progress reports containing these
metrics from PMO at the specified frequency.
Report significant trends in project performance to the
respective customer account managers and, when appropriate, to the
Vice Presidents, Chief Commercial Officer, and line management of
other affected organizations.
Work with Finance and production organizations to confirm that
new product and service lines are commercially viable, meeting
return objectives, and that appropriate sales campaigns are
Support Marketing and Communications in its work to develop
print and digital media and other initiatives to support business
development campaigns and objectives.
The DSS is the owner, administrator, super-user, and consulting
resource for the Sales organization’s customer relationship
management software (e.g., Salesforce.com), SharePoint instances,
SecureDocs libraries, and other applications that track or
facilitate sales and customer communications.
Provide input and assistance as directed to the Marketing and
Communications organization for planning market research efforts
and analyzing data for trends and forecasts of potential market
movement pertaining to NuScale business interests.
Performs other duties as assigned.
CORE COMPETENCIES: To perform the job successfully, the
individual should demonstrate competencies in performing the
essential functions of this position by performing satisfactorily
in each of these competencies.
Business Acumen: A strategic thinker with good business
perspective and an understanding of the company’s business. Able to
function comfortably in potential customer interactions. Capable of
developing solid interpersonal networks within the
Problem solving : Decisive with good judgment. Identifies and
resolves problems in an efficient and effective manner. Gathers and
reviews information appropriately. Uses own judgment and acts
independently; seeks input from other team members as appropriate
for complex or sensitive situations.
Oral/written communication : solid communication skills,
externally and internally. Listens carefully and speaks clearly and
professionally in all situations. Edits work for accuracy and
clarity; is able to create, read and interpret complex commercial
and technical written information.
Planning/organizing : Capable leader; able to establish a vision
and align an organization around the vision. Prioritizes and plans
work activities, organizes personal and project timelines and
deadlines, tracks project timelines and deadlines, and uses time
Integrity: Is trusted by peers and subordinates.
Adaptability : Adapts to changes in the work environment,
manages competing demands and is able to deal with frequent
interruptions, changes, delays, or unexpected events.
Dependability : Consistently on time and at work; responds to
Team Building: Capable of developing strong interpersonal
networks and trust within the organization, setting expectations
and requirements and achieving accountability of supervised
personnel. Manage consensus by involving as appropriate
stakeholders, facilitating their understanding of differences,
agreeing on requirements and constraints, and developing the best
Safety Culture : Adheres to the NuScale Safety culture and is
expected to model safe behavior and influence peers to meet high
MINIMUM SKILLS, QUALIFICATIONS AND ABILITIES :
Education : A minimum of a bachelor’s degree required, a
technical degree and an MBA each a preferred.
Experience : A minimum of 8-10 years progressively responsible
experience in commercial support aspects of nuclear industry and
technical vendor-delivered complex sales and delivery projects
required. Experience with multiple interfaces, that involved high
cost (e.g., greater than $100M) required.
Extensive experience addressing, negotiating, and resolving
nuclear industry commercial issues and topics associated with the
supply of major engineered equipment, engineering services, or
engineer, procure, and construct delivery programs required.
Demonstrated ability to prepare and present winning written
proposals in connection with the foregoing activities required.
Experience with the foregoing in the direct employ of a nuclear
technology development company a plus.
Solid experience with the use of software applications used in
business communications and planning, including Microsoft Office
Suite, SharePoint, Sales Cloud (Salesforce), Visio and project
management applications preferred.
Industry Requirements : Eligible to work under Department of
Energy 10 CFR Part 810 is required.
Quality Assurance : Demonstrated understanding and
implementation of quality assurance regulations, standards and
guidelines of 10 CFR 50 Appendix B, 10 CFR 21, and ASME NQA-1
PHYSICAL DEMANDS: The physical demands described here are
representative of those that must be met by an employee to
successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals with
disabilities to perform the essential functions.
Ability to understand and communicate clearly using a phone,
personal interaction, and computers.
Ability to learn new job functions and comprehend and understand
new concepts quickly and apply them accurately in a rapidly
The employee frequently is required; to sit and stand; walk;
bend, use hands to operate office equipment; and reach with hands
Ability to travel nationally and locally using common forms of
Disclaimer: Employee(s) must perform the essential duties and
responsibilities with or without reasonable accommodation
efficiently and accurately without causing significant safety
threat to self or others. The above statements are intended to
describe the general nature and level of work being performed by
employee(s) assigned to this classification. They are not intended
to be construed as an exhaustive list of all responsibilities,
duties and/or skills required of all employees in this
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