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Support Specialist

Company: Lucidyne Technologies, Inc.
Location: Corvallis
Posted on: February 16, 2021

Job Description:

Job DescriptionAre you a technology enthusiast--looking for an exciting and future-proof job? Would you like to work in an international environment? Where you can implement your ideas--and be part of a motivated and successful team?Lucidyne Technologies is looking for a technological enthusiast--with aspirations for a long-term career. Someone who introduces and fosters new innovative ideas, enjoys working with a diverse internal and external customer base and a person who will be an instrumental part of our core Lucidyne team.Lucidyne is always interested in hiring individuals who have a focus on technology and a passion for customer interactions in training and problem solving.Lucidyne offers a competitive base salary and a comprehensive benefits package as part of our team-oriented work environment.Current Job Opening: Grading SupportJob Overview:This job is a combination of support services for customers, engineering staff, and sales staff of our GradeScan systems with Perceptive Sight AI technologically.Job Responsibilities Include (not limited to):* Phone and onsite customer support* Software engineer support* Regression testing of new software* Customer training* System startup* Troubleshooting system issues* Upgrading and installation of software to systems remotely* R&D testing for software engineers* Travel both domestically and internationally up to 33% of the time* Work with the entire Lucidyne team and interact successfully with all staff to ensure the best results possible for the customerBasic Requirements:* Excellent people skills with a can-do attitude* Ability to travel domestically and internationally up to 33%* MS Windows* Access to high speed internet* Excellent troubleshooting skills* Self-motivated* Ability to multitaskPreferred Additional Skills:* Experience in customer service* Experience in sawmill or planer mill environment* Knowledge of lumber grading* Knowledge of Lumber mill optimization* Ability to install computer programs and navigate windows environmentJob Type: Full-time

Keywords: Lucidyne Technologies, Inc., Corvallis , Support Specialist, Other , Corvallis, Oregon

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