Call Center Consultant

Company: Oregon State Credit Union
Location: Corvallis
Posted on: May 3, 2021

Job Description:

Meaningful work. Wouldn't it feel great if at the end of your work day you truly felt you made a difference in someone's life? At Oregon State Credit Union, we get to feel that way every day! Our friendly, detail-oriented Call Center Consultants help our members every day with the financial services that will make their lives better. If you have very strong office computer skills and customer service experience, join us at Oregon State Credit Union!

As a Call Center Consultant in our beautiful Corvallis Operations Center, you will make a difference to our members by using several databases and software programs to answer member inquiries on almost every aspect of our services including credit union eligibility, credit cards, policies -even collecting and entering loan application information. You'll consult with members to identify their true needs and provide solutions that are in their best interest. That is what makes us different from banks; we exist for the benefit of our member-owners, not for the benefit of a few select stockholders.

Since it began in 1954, Oregon State Credit Union has been a member-owned, not-for-profit financial services institution. We exist for the benefit of our member-owners, and not to profit from them. That's what makes us different from banks and how we're able to create financial solutions that make lives better. The service you'll provide by assisting our via phone will have a direct, positive impact on our community.

Schedule: (No weekends or nights!) Shifts Mon-Fri between 8:30 am and 5:30 pm, 7:30 am Wed meeting

Note: Interviews will be via phone or Zoom. Training and work will be on-site utilizing COVID protection guidelines.

What you will need to be successful:

• High school diploma or GED
• Must have customer service experience and exceptional phone skills
• 1-2 years of financial industry experience preferred
• Strong attention to detail, time management, tact and ability to make sound decisions
• Bilingual (English/Spanish) desirable

Ways we'll appreciate you:

• A positive atmosphere
• Initial and on-going training; promotion opportunities
• Competitive wages, incentive bonuses, paid holidays and paid PTO time
• 100% credit-union-paid employee medical, dental, vision, life, short-term and long-term disability insurance; dependent coverage also available
• Tax-saving Health Spending Account and Flexible Spending Plans
• Premier membership perks, loan discounts, company clothing, wellness and recognition programs
• 401k Retirement savings plan with an amazingly generous employer match!

Apply on-line right now!

Work Location: 4800 SW Research Way, Corvallis

Work type: Full-Time, non-exempt

Compensation: $16.00/hr + bonus and incentives

Equal opportunity employer, including veterans and individuals with disabilities

The information above provides the general nature of work performed in this position and outlines primary qualifications. See the job description for complete details. The successful candidate must be able to demonstrate that they have the legal right to work in the US and pass a background screening to the satisfaction of Oregon State Credit Union.

Keywords: Oregon State Credit Union, Corvallis , Call Center Consultant, Other , Corvallis, Oregon