Referral Clerk - Full Time
Company: The Corvallis Clinic Asbury Building
Posted on: May 3, 2021
Summary:The Referral Clerk coordinates and facilitates the
process of internal and external referrals. This includes
interaction with patients, physicians, referral providers and
health plans.Principal Responsibilities: Will participate and
maintain a culture within The Corvallis Clinic consistent with the
content outlined in the Service and Behavioral Standards Handbook.
To this end, employee will be expected to read, have familiarity,
and embrace the principles contained within. Prepare referral
information received from physicians. Review referral and
pre-authorization/registration information for appropriateness of
referral. Verify accuracy of referral request or service record and
modify patient information as required. Respond to inquiries from
providers, patients and staff regarding referrals and registration.
Verify Workers Compensation documents for completeness and submit
all required documentation per WC protocols Obtain Insurance
authorization and schedule Injection series appointments. Provide
back-up for the department Surgical Scheduler as applicable per
department: Contact patients prior to scheduled surgeries: Ensure
all pre-operative tests have been completed and results are posted
in patient chart Ensure all pre-operative instructions are clear
and address or direct patient questions to the appropriate person.
Retrieve surgical reports and dictation from hospital utilizing
Epic system for physician review and inclusion in patients
electronic medical record. Manage portal requests Manage all
doctors schedules (block when provider is out, move patients who
need to be moved, make sure that the template is followed, maintain
waitlists) Manage hold documents in Athena Other duties as
assignedEducation/Licensure/Experience: One or more years of
successful experience in referrals and/or pre-authorization OR
Minimum of two years experience in dealing with managed care
protocols preferred. 1-year experience in a medical office front
desk position with referral experience required.
Keywords: The Corvallis Clinic Asbury Building, Corvallis , Referral Clerk - Full Time, Other , Corvallis, Oregon
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