Insurance Referral Coordinator
Company: Robert Half International
Posted on: January 8, 2022
The Referral Clerk coordinates and facilitates the process of
internal and external referrals. This includes interaction with
patients, physicians, referral providers and health plans.
Will participate and maintain a culture within the organization
consistent with the content outlined in the Service and Behavioral
Standards Handbook. To this end, employee will be expected to read,
have familiarity, and embrace the principles contained within.
Prepare referral information received from physicians.
Review referral and pre-authorization/registration information for
appropriateness of referral.
Verify accuracy of referral request or service record and modify
patient information as required.
Respond to inquiries from providers, patients and staff regarding
referrals and registration.
Verify Workers Compensation documents for completeness and submit
all required documentation per WC protocols
Obtain Insurance authorization and schedule Injection series
Manage all doctors schedules (block when provider is out, move
patients who need to be moved, make sure that the template is
followed, maintain waitlists)
Manage hold documents in Athena
Other duties as assigned
Scheduling, Project Scheduling, Insurance Referrals -
Verifications, Health Plan, Answering Multi-Line Phone System
- One or more years of successful experience in referrals and/or
pre-authorization OR Minimum of two years' experience in dealing
with managed care protocols preferred.
- 1-year experience in a medical office front desk position with
referral experience required.
Keywords: Robert Half International, Corvallis , Insurance Referral Coordinator, Other , Corvallis, Oregon
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