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IT Specialist (IS21)

Company: Benton County Oregon
Location: Corvallis
Posted on: June 25, 2022

Job Description:

Job Summary

This is an excellent opportunity for those who enjoy fast paced, dynamic environments as well as working with a broad range of business support needs and technologies. You'll get to work with a variety of departments and personalities: Health, Public Works, Board of Commissioners, Finance, Human Resources - just to name a few! You'll support the people that support and grow our beautiful community.
Job SummaryThis position provides technical assistance, issue resolution, and basic training to users on a variety of computer and telecommunication hardware and software systems. The person in this position will provide initial customer service contact to users/customers via multiple methods, including phone and email. This position cooperates with IT Specialists on the IT Service Desk to provide maintenance, administration, and support for employee computer workstations and specialized enterprise systems.
This is a limited-duration, benefited, full-time position not to exceed 2 years from date of assignment.

Click here (Download PDF reader) for a complete list of the duties, responsibilities and physical requirements of this position.

Your Total Compensation/Benefits

  • Spend more time with your family, friends and get back to doing what you love!
    • 10 Paid Holidays + 2 Floating Holidays + 8 hours of vacation accrual every month + sick leave! Vacation accrual increases with years of service.
    • $0 Health Insurance Premium!
      • Medical, Dental and Vision - cover your whole family without paying a dime.
      • The county currently pays up to $10.28 per hour to cover your health benefits ($1,781 a month for a family plan, $21,372 a year).
      • In addition, the county contributes up to $1,400 per year to your Health Savings or Retirement account!
        • Apart from your deductible you can use this money for things that aren't traditionally paid by insurance - i.e. Ibuprofen, Tylenol and other preventative type medications
        • You never lose your Health Savings Account funds as it rolls over from year to year
        • Dependents up to age 26 are covered!
        • Get ready for retirement. Save money without putting in money!
          • After 6 months of employment:
          • The county makes a retirement contribution of 6% of your salary towards Oregon PERS!
          • The county makes a deferred compensation 457b plan contribution of 1.5% of your salary! You can add more if you wish.
          • A free wellness and assistance program that pays YOU!
            • We want to help you be your best self. Join county groups and competitions and get money added to your paycheck for taking care of yourself! Earn up to $240 a year in quarterly and yearly health incentives!
            • Participate in drawings for fun prizes like exercise equipment, smart watches, and more!
            • Get free legal and financial counseling sessions through our Employee Assistance Program, Canopy.
            • 100% employer-paid coverage for AD&D ($100,000), Life ($50,000), and Long Term Disability coverage.
              • Supplemental plans are available at reasonable rates!
              • Advance, learn and grow your career with a team committed to your professional development.
                • This position is eligible for educational assistance for 3 courses per school year.
                • Annual salary range of:
                  • $38,879 - $51,014
                  • This position guarantees two salary raises within your first year as long as your performance is in good standing!
                  • The salary range for this position is scheduled to increase on 7/1/22 as part of the AFSCME union contract. This also means all AFSCME represented employees will receive a 3% increase to their salary on July 1st of this year (this would be a third salary raise within your first year!)
                  • For most employees who take advantage of health benefits the salary only makes up 60% of their total compensation. The County invests in you and your family!
                  • Have benefits questions?
                    • Reach out to us anytime: recruiting@co.benton.or.usWe encourage applications from members of historically underrepresented racial/ethnic groups, women, individuals with disabilities, veterans, and LGBTQIA+ community members. The strength of our organization lies in the diversity of our workforce and the perspectives our employees bring to their work at Benton County.
                      Minimum Qualifications
                      The following minimum qualifications are required for this position:
                      • High School Diploma or GED; AND
                      • 2 years of experience in Information Technology, Computer Science, Business Information Systems, Systems & Network Administration or a closely related field.An equivalent combination of education and experience may be accepted. Please note candidates must have at least 6 months of actual work experience to be considered as equivalent.

                        We encourage applicants with transferrable work experiences to apply - please list your related and transferrable experiences within the "job duties" section of your application.
                        Please ensure you have provided a thorough and updated application as it pertains to the position for which you are applying. Your application materials will be used to determine salary based on a pay equity assessment. For further information, please click on the link: Oregon Pay Equity Law
                        Special Requirements:
                        • Valid Oregon driver's license.
                        • Hours are 8am-5pm M-F. IT Specialists rotate IT 24-hour On-Call duties weekly, Tuesday to Tuesday.
                        • Incumbents are expected to gain the necessary knowledge to obtain and maintain knowledge and certifications that relate to specific duties.
                        • Incumbents interact with personally identifiable information (PII), criminal justice information (CJI), payment card information (PCI) and protected health information (PHI), therefore they will be required to pass a background investigation and complete mandated training and/or certifications.The Ideal Candidate:
                          • Great customer service skills - this position interacts with customers frequently (on the phone, in person, and via email).
                          • Is a great team player who is able to prioritize competing priorities.
                          • Can make independent decisions while staying consistent with operational procedures.
                          • Has experience with Microsoft Desktop OS, Office Suite, Quest KACE, Cisco Call Manager, Cisco Jabber, Netmotion Mobility, and Airwatch.The IT Department
                            Benton County IT is a fast paced, dynamic environment. We value an emphasis on our role in public service, innovating government business, and supporting each other with redundant skills that allow for a strong work-life balance.
                            Questions regarding this position can be directed toLinda McGirl, IT Service Desk SupervisorBenton County Information Technology DepartmentTelephone: (541)
                            Working & Living in Benton County
                            Perfectly placed in the Willamette Valley, 90 miles south of Portland and 40 miles north of Eugene, Benton County has easy access to urban areas with ample opportunities for cultural activities. Combined with outdoor recreation galore in the Cascade Range 80 miles to the east and the Coastal Range and Pacific Ocean 50 miles west, the county's 90,000 residents like to say they "have it all."
                            Working in Benton County
                            Living in Benton County
                            How to Apply
                            • To apply for this position, click on the "Apply" button to fill out all information in the online application and complete the questionnaire. Failure to do so may result in your application being removed from consideration.
                            • Only complete applications received by the posted application deadline date, or the first review date will be considered.
                            • Answer all supplemental questions.After you Apply
                              • You will get an email stating your application has been submitted. Log in to your NeoGov account before the job announcement closes to see if you have any pending tasks or notifications, and make sure to complete these tasks before the job announcement closes. These can be found under the "My Applications" section.
                              • Be sure to check both your email and NeoGov account for updates regarding this recruitment.Additional information
                                • This is a FLSA non-exempt position.
                                • This position is represented by the American Federation of State, County and Municipal Employees (AFSCME).
                                • Incumbents interact with criminal justice data and protected health information, therefore they will be required to pass a background investigation and complete mandated training and/or certifications.
                                • Hours are 8am-5pm M-F. IT Specialists rotate IT 24-hour On-Call duties weekly, Tuesday to Tuesday.
                                • Incumbents require a valid driver's license.
                                • Incumbents will be expected to gain the necessary knowledge to obtain and maintain knowledge and certifications that relate to specific duties.
                                • Incumbents required to complete FEMA NIMS courses; ICS-100, ICS-200, ICS-700, ICS-800.
                                • This recruitment may be used to fill multiple vacancies.
                                • Please save a copy of this job announcement for your reference, as it may not be available for you to view after the job closes.
                                • Eligible veterans who meet the qualifications will be given veterans' preference. For further information, please see the following website: Veterans Resources. NOTE: If claiming veterans' preference please be sure to attach your DD214 or Disability letter from the VA.
                                • Benton County does not offer VISA sponsorships. Within three days of hire, you will be required to complete the US Department of Homeland Security's I-9 form confirming authorization to work in the United States. Benton County will review these documents to confirm that you are authorized to work in the United States.
                                • If you wish to identify yourself as an individual with a disability under the Americans with Disabilities Act of 1990 and will be requesting accommodation, please contact the Benton County Human Resources Department by calling 541-766-6081.Benton County is an equal opportunity, affirmative action employer committed to work force diversity, fair employment practices and non-discrimination, including pay equity for all employees. We do not discriminate on the basis of race, religion, color, sex, marital status, family status, national origin, age, mental or physical disability, protected veteran status, sexual orientation, gender identity or source of income.
                                  Helpful links and contact information
                                  Learn more about Benton County
                                  Understanding the County Application Process
                                  Job Interest Cards webpage

                                  For more information you may contact us by e-mail at or by phone at 541-766-6081.

Keywords: Benton County Oregon, Corvallis , IT Specialist (IS21), Other , Corvallis, Oregon

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