CorvallisRecruiter
the smart solution for Corvallis jobs

Bilingual Customer Retention Expert (English / Spanish)

Company: mommy jobs online
Location: Corvallis
Posted on: May 17, 2019

Job Description:

Helping those in need is a way of life for us, and we are looking for more people to join our award winning customer service team. Work from the comfort of your home and enjoy the shortest commute ever! In this role as a Bilingual Customer Retention Expert, you handle service cancellation requests, primarily inbound telephone calls. Your goal is to ensure the needs of the customer are addressed, service is delivered and the customer is kept updated on the status of their request. You have the opportunity to interact and help our customers on a daily basis. We have an excellent culture promoting strong performance, creating a fun and supportive work environment (even from home), and professional development. We provide you with solid training so you are set up to perform at the top of your game in this role. Starting base salary for this role (inclusive of the bilingual premium) is $12.00. You can also add to your earnings through monthly performance-based incentives. On top of a competitive salary, we offer great benefits too: Health, Dental, Vision (low monthly premiums) Tuition reimbursement Financial and future planning 401k plan + company match Access to life and other insurance plans Additional Award & Recognition programs The main duties youll perform in this role include: Retain customers who are at risk of cancelling service by providing response and benefits of service based on customers reason for cancellation. Learn and demonstrate up-selling techniques (where applicable) to promote additional services/products Communicate company policies and procedures to customers. Navigate company software programs, use web based search engines and troubleshoot customer issues Escalate calls outside their scope to appropriate tier of Customer service support function May be required to cross-train on other call types and lines of business. Required qualifications: Bilingual " proficiency in spoken and written English and Spanish required Strong phone, computer, and data entry skills " land phone line required for this role (can be acquired from your local telephone provider once application is submitted) Must be able to pass a criminal background check and technical requirements assessment of your computer and telephone equipment (equipment not provided for this role) Previous customer service/ call center experience preferred Minimum high school diploma or equivalent required Schedule is subject to shift bid process and be able to work a flexible schedule Work in a distraction free environment Pay: $12.00 per hr. To Become An Agent Apply at mommyjobsonline.com and click on Join Now and select the Customer Service Job Bank Registry to get connected with client and to begin their hiring process. Please reference agent id code MJOLANU when you register online. If you have further questions please contact us at 1 (405) 418 - 6160.

Keywords: mommy jobs online, Corvallis , Bilingual Customer Retention Expert (English / Spanish), Other , Corvallis, Oregon

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Other Jobs


Physician Assistant (PA) - Surgery- Orthopedics - Springfield
Description: Are you passionate about working in an Orthopedic setting Interested in Sports medicine Our firm is in search of a Physician Assistant for an Ambulatory Surgical Center in Oregon located about 2 hours (more...)
Company: Spearhead Staffing LLC
Location: Springfield
Posted on: 05/27/2019

Clinic CMA-RMA - Float Pool
Description: JOB SUMMARY/PURPOSE Assists practitioner in performance of procedures, telephone prescription orders/refills, maintaining patient records and relaying test results. DEPARTMENT DESCRIPTION The Clinic Administration (more...)
Company: Samaritan Health Services
Location: Corvallis
Posted on: 05/27/2019

Volunteer Support Specialist-Girl Scouts of Oregon & SW Washington
Description: POSITION TITLE: Volunteer Support Specialist Girl Scouts of Oregon and SW Washington LOCATION: Eugene, OR ABOUT US: Girl Scouts of Oregon and Southwest Washington serves more than 25,000 girl and adult (more...)
Company: Girl Scouts of Oregon & SW Washington
Location: Eugene
Posted on: 05/27/2019


Seasonal Associate - Famous Footwear
Description: At Famous Footwear, our shoes empower us to step forward and become our best selves. When we are inspired to be our best, our potential is limitless. Make the next
Company: Famous Footwear
Location: Corvallis
Posted on: 05/27/2019

Work From Home/F/T - P/T/No More Time Clocks!!
Description: Are you tired of getting up early, grabbing your coffee, heading for the traffic and rushing to the time clock Are you not wanting to miss special times with your family which, when lost, will never (more...)
Company: Health Inc.
Location: Eugene
Posted on: 05/27/2019

Virtual Recruiter
Description: At Mommy Jobs Online our qualified recruiters will enjoy the freedom and profitability of independent recruiting 1099 while benefiting from the tools, branding and support of a national recruiting work (more...)
Company: Mommy Jobs Online
Location: Albany
Posted on: 05/27/2019

On-Call Dental Assistant
Description: With more than 400,000 patients throughout our 50 practice locations in Oregon, Washington, and Idaho, and a built-in specialty referral network to more than 30 specialists, Willamette Dental Group has (more...)
Company: Willamette Dental
Location: Eugene
Posted on: 05/27/2019

Quality Assurance Specialist 3 - Software QA (921-2019)
Description: POSITION SUMMARY: Reporting to the Manager, Quality Assurance, The Quality Assurance Specialist 3 interfaces with NuScale organizations performing activities affecting quality. Some of these activities (more...)
Company: NuScale Power, LLC
Location: Corvallis
Posted on: 05/27/2019

Get Paid To Take Surveys (Work From Home)
Description: Get paid to share your opinion by taking surveys from home
Company: Responsive Media
Location: Corvallis
Posted on: 05/27/2019

Certified Nursing Assistant - Full Time -Thursday-Monday - Lane and Douglas Counties! - Join Our Com
Description: The CNA - Home Health Aide will be assigned in a manner that promotes quality, continuity and safety of a patient's care. The hospice/home
Company: Bristol Hospice
Location: Eugene
Posted on: 05/27/2019

Log In or Create An Account

Get the latest Oregon jobs by following @recnetOR on Twitter!

Corvallis RSS job feeds