AT&T Enrollment Specialist

Location: Gresham
Posted on: June 23, 2025

Job Description:

Expand Access & Make an Impact in Portland! Join Valiant Enterprise as an AT&T Enrollment Specialist! Championing AT&T Retail's market dominance, Valiant Enterprises delivers a powerful synergy of innovative campaigns and rigorous accountability, securing unmatched sales outcomes. We are seeking a dedicated AT&T Enrollment Specialist in Portland to help individuals access essential wireless and broadband services through AT&T’s enrollment programs. As an AT&T Enrollment Specialist, you'll master customer engagement and seamless enrollment processes through expert training. Your work will directly connect Portland residents to vital communication services by verifying eligibility, presenting benefits, and ensuring compliant applications. Every successful enrollment opens doors to education, healthcare, and opportunity, making you the bridge to digital inclusion for our community. Key Responsibilities of the AT&T Enrollment Specialist Proactively identify and engage potential customers in retail and outreach settings, educating them on AT&T’s enrollment programs. Assess customer eligibility by verifying required documents and ensuring compliance with enrollment regulations. Clearly and persuasively present program benefits, tailoring explanations to customer needs, and addressing inquiries effectively. Facilitate the enrollment process, assisting applicants with digital and physical forms while ensuring accuracy and compliance. Troubleshoot enrollment-related concerns, providing solutions and escalating complex issues when necessary. Maintain meticulous records of customer interactions, eligibility verification, and enrollment outcomes in the CRM system. Strictly adhere to federal, state, and company compliance protocols, ensuring ethical and accurate enrollment practices. Collaborate with team members to refine outreach strategies and improve enrollment efficiency. Manage enrollment stations, devices, and marketing materials, ensuring readiness for daily operations. Relay customer feedback and market insights to optimize outreach strategies and program improvements.

Keywords: , Corvallis , AT&T Enrollment Specialist, PR / Public Relations , Gresham, Oregon