EPIC CADENCE/ PRELUDE SENIOR OR NON-SENIOR ANALYST- INSTALL

Company: OCHIN
Location: Portland
Posted on: May 19, 2025

Job Description:

Job Type Full-time Description MAKE A DIFFERENCE AT OCHIN
OCHIN is a nonprofit leader in health care innovation and a trusted partner to a growing national provider network, providing the clinical insights and tailored technologies needed to expand patient access, grow and connect care teams, and improve the health of rural and underserved communities.We are hiring for a number of new positions to meet increasing demand. When you choose to join OCHIN, you have the opportunity to continuously grow your skills and do meaningful work to help fulfill our vision of good health and well-being for everyone.At OCHIN, we value the unique perspectives and experiences of every individual and work hard to maintain a culture rooted in our values.Founded in Oregon in 2000, OCHIN employs a growing virtual workforce of more than 1,200 skilled professionals, working remotely across 49 states. We offer a generous compensation package and are committed to supporting our employees' entire well-being by fostering a healthy work-life balance and opportunity for professional advancement. We are curious, collaborative learners who strive to live our values every day. OCHIN is excited to support our continued national expansion and the increasing demand for our innovative tools and services by welcoming new talent to our growing team.
Position OverviewThe Epic Patient Access Application Analyst supports the mission of OCHIN by configuring and supporting patient access applications within the Epic electronic health record (EHR) software for our new Ambulatory and Acute Care member clinics. This role consults with members to provide solutions that offer accurate, secure, and efficient patient care and provider workflows, medical and billing information for patient's providers and clinics, and usage of Epic front desk application and related ancillary services, with a focus on quality outcomes for our member organizations.
Essential Duties

• Perform routine build and configuration in Epic and related products.
• Act as Level 2 technical support for many ancillary integrated products. This entails:
• Collecting and resolving issues
• Coordinating with Help Desk on JIRA resolution
• Helping the product owner to put together agendas for vendor calls
• Representing OCHIN on vendor calls from a technical perspective
• Operate alongside the Member Care Team framework, being a key contributor to the overall goals of the team support model.
• Serve as internal advisor to other analyst as the lead working sessions with OCHIN members to resolve advanced and complex integration work orders and support issues.
• Discuss and provide workflow solutions and ensure understanding of the system through hands on training.
• Document build specifications, team processes and complex clinic workflows.
• QA complex builds, Service Update (SU) modifications, and other work orders.
• Collaborate with members from other OCHIN teams to address integration issues.
• Provide elbow support to clinic staff during Go-Lives and Mock clinics as needed.
• Lead trainings and workgroups for members.
• Mentor, coach, and train less experienced analysts.
• Develop and share workflow best practices.
• Travel of 20% to support new members on-site with software installations
• Assist Project Managers in identifying system capabilities.
• Build, design, test, and document functionality of new system features.
• Provide process improvements within your application or team.
• Other duties as assigned.Senior Analyst job duties:
  • Perform complex build and configuration in Epic Patient Access and related products.
  • Operate in OCHIN's Member Care Team framework as a key contributor to the overall goals of the team support model.
  • Lead working sessions with OCHIN members to resolve advanced and complex integration work orders.
  • Discuss and provide workflow solutions and ensure understanding of the system through hands on training.
  • Serve as a subject matter expert (SME) on applications across the organization.
  • Lead and mentor other analysts on complex interdepartmental project work.
  • Document build specifications, team processes and complex clinic workflows.
  • QA complex builds, Quarterly Update (SU) modifications, and other work orders.
  • Collaborate with members from other OCHIN teams to address integration issues.
  • Provide elbow support to clinic staff during Go-Lives and Dress Rehearsals as needed.
  • Lead trainings and workgroups for members.
  • Develop and share workflow best practices.
  • Travel to support new members on-site with software installations as needed, estimated up to 20% for this position.
  • Assist Project Managers in identifying system capabilities.
  • Build, design, test, and document functionality of new system features.
  • Provide process improvements within your application or team.
  • Other duties as assigned.
    Requirements Analyst
    • Minimum of 3 years of experience in similar or relevant role; one EPIC certification may be substituted for one year of this requirement.
    • The ideal candidate will have 3-5 years of experience as an Epic Application Analyst, must have minimum of 2 years of Epic build experience, implementation build/new department experience is highly desired in Prelude, Cadence, Referrals or Grand Central.
    • Must have at least 1 Epic Certification; Desired certifications are Prelude and Cadence and Referrals is nice to have.
    • Ability to travel 20%, up to 10 times a year to support Go Lives.
    • Security or MyChart certification or experience is nice to have.
    • Experience with Provider records build is nice to have.
    • Work history in Healthcare IT is required.
    • Bachelor's Degree preferred or a combination of college education and 5-7 years of relevant experience.
    • Intermediate proficiency in Microsoft Excel.
      Senior Analyst:
      • Minimum of 5 years of experience in similar or relevant role.
      • Work history in Healthcare IT is required.
      • Minimum of 2 applicable certifications/proficiencies with preference given to Cadence, Prelude, Grand Central, My Chart, with preference given to Prelude and Cadence
      • Bachelor's degree in healthcare informatics or computer science preferred or a combination of college education and 5-7 years of relevant experience.
      • The ideal candidate will have at least 5 years of experience as an Epic Applications Analyst, with a minimum of 3 years of experience in Epic full cycle build in Cadence, Prelude and Grand Central.
      • Ability to travel 20%, up to 10 times a year to support Go Lives.
      • Intermediate proficiency in Microsoft Excel.
      • Strong communication skills - able to communicate with both application and technical team members, as well as end users.
      • Consistently acts with integrity and accountability.
      • Process and detail-oriented, with a strong focus on data-driven decision making.
      • Proactive, self-motivated, and solution oriented.
      • Strong organizational and project management skills.
        Base Pay OverviewThe typical offer range for this role is minimum to midpoint with the midpoint representing the average pay in a national market scope for this position. Please keep in mind that this range represents the pay range for all positions in the job grade within which this position falls. The actual salary offer will consider a wide range of factors directly relevant to this position, including, but not limited to, skills, knowledge, training, responsibility, and experience, as well as internal equity and alignment with market data.Analyst salary full pay band range: (Min-$77,235 Mid-Point $96,544 Max-$115,582)Senior Analyst full pay band range: (Min- $89,836 Mid-point $116,786 Max- $143,737)
        COVID-19 Vaccination RequirementTo keep our colleagues, members, and communities safe, OCHIN requires all employees-including remote employees, contractors, interns, and new hires-to be vaccinated with a COVID-19 vaccine, as supported by state and federal public health officials, as a condition of employment. All new hires are required to provide proof of full vaccination or receive approval for a medical or religious exemption before their hire date.
        Work Location and Travel RequirementsOCHIN is a 100% remote organization with no physical corporate office location. Employees work remotely from home and many of our positions also support our member organizations on-site for new software installations. Nationwide travel is determined based on OCHIN business needs. Please inquire during the interview process about travel requirements for this position.
        Work from home requirements are:
        • Ability to work independently and efficiently from a home office environment
        • High Speed Internet Service
        • It is a requirement that employees work in a distraction free workplace.
        • Travel required 20% nationally for on-site Go Live support based on business requirements for OCHIN.We offer a comprehensive range of benefits. See our website for details: www.ochin.org/team/careers/Equal Opportunity StatementOCHIN is proud to be an equal opportunity employer. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills for the benefit of our staff, our mission, and the communities we serve.
          As an Equal Opportunity and Affirmative Action employer, OCHIN, Inc. does not discriminate on the basis of race, ethnicity, sex, gender identity, sexual orientation, religion, marital or civil union status, age, disability status, veteran status, or any other protected characteristics. All aspects of employment are based on merit, performance, and business needs.
          
          #LI-Remote Salary Description Min- $77,235 Mid-point $96,544 Max-$115,852 Required
          Preferred

          Job Industries

          • Other

Keywords: OCHIN, Corvallis , EPIC CADENCE/ PRELUDE SENIOR OR NON-SENIOR ANALYST- INSTALL, Professions , Portland, Oregon